Doctors Trust ACMBS with the Health of their Business
med·i·cal bill·ing spe·cial·ist
/ˈmedək(ə)l/ /ˈbiliNG/ /ˈspeSH(ə)ləst/
noun
noun: medical billing specialist
Meticulous, autonomous, dependable, trustworthy, problem-solving, multi-tasking, analytical ninja
“Ancient City Medical Billing Services is comprised of an amazing team of medical billing specialists.”
Medical biller and coder who is responsible for processing health insurance claims for doctors’ offices, hospitals and other healthcare facilities
“The medical billing specialists at ACMBS are just what the doctor ordered.”
synonym: health claims specialist
Pictured from left to right are ACMBS’ Administrator Kristie Tedder, President Beverly Carregal, and Vice President Richard Carregal.
In layman’s terms, medical billing specialists are the people who keep the business side of a healthcare practice running. They properly code bills and submit claims to the insurance company. They then follow up with both the insurance company and the patients to ensure the medical office is compensated properly, the patient is billed correctly and timely payment are made by all parties involved.
This process, also known as Revenue Cycle Management (RCM) is the most crucial part of running a successful practice – but also one of the most complicated. Which is precisely why physicians often outsource this side of their business to companies like St. Augustine’s Ancient City Medical Billing Services (ACMBS). Using a third-party medical billing company enables practitioners to maintain focus on patient care while ACMBS cares for the health of their business. In fact, local and regional physicians have been depending on the team at ACMBS for more than 20 years.
Ancient City Medical Billing Services was founded in 1997 by Beverly Carregal. She had been working for a local surgeon when she experienced first-hand the need for outstanding collections in regards to both patients and insurance. She started ACMBS purely as a medical collections company to meet this demand among physicians.
But the company rapidly grew into much more than Beverly planned. She quickly realized that the needs of the local medical community reached beyond collections. ACMBS began adding services to fill the voids and meet more providers’ needs. Beverly’s expertise and years of working with local physicians created an immediate response among the medical community. Soon ACMBS had developed into a medical billing company providing a broad range of services.
Within a year, the business had grown exponentially to the point that Beverly’s husband, Richard, resigned from his position as administrator for a Jacksonville hospital and joined ACMBS. This was also when their daughter, Kristie (then a junior high school), began working for the company part time.
Twenty-three years later, Beverly, Rich, Kristie (who earned her degree and then joined the family business full-time) and their team continue to provide honest, accurate and dependable medical billing service that providers trust.
But ACMBS provides clients more than quality, superior services. The personal relationships the team has with their clients is what differentiates this team of medical billing experts. “We want each and every client to feel like they’re a part of our family; because, at the end of the day, we wouldn’t be able to do any of this without them,” explained Beverly.
Today, Ancient City Medical Billing Services is a full-service medical billing company. That means they handle everything from claim submission, posting of payments and claim denials/appeals. Unlike some companies who only handle “clean” claims, ACMBS handles all denials, work the accounts receivables and file any and all appeals (at NO extra cost). In fact, their fee-for-service is based on the percentage of monthly collections rather than a flat fee per claim. This approach incentivizes ACMBS to work hard for their practices.
Ancient City Medical Billing Services provides medical billing services to all size and types of practices including – but not limited to - OB/GYN, Family Practice, Internal Medicine, Podiatry, Endocrinology, Surgery, Pediatrics, Radiology, Cardiovascular Disease, Physical Therapy, Psychology, Dermatology, Pulmonology and Infectious Disease.
The most rewarding part of the job? “Seeing how using our services can have such a positive impact on an office that may not have been in the best situation with their billing and building those trusting relationships with physicians”, said Beverly.
As Richard and Beverly begin to prepare for their retirement and reduce their time in the office, the business is slowly turning over to Kristie. Moving forward, Kristie looks forward to continuing the existing relationships ACMBS already has and building new ones. “I would like ACMBS to grow and expand to be St. Augustine and the surrounding area’s first choice when considering hiring a billing service.”
Kristie takes pride in the company her parents have built and will maintain their vision for the local, small billing company that makes each client feel like they’re not just another account or client number. “Our clients know that when they call us they will reach us directly. There are no long hold times, there’s no pressing ‘1’ for more options. After all, they are family.”
To become part of the family and to learn more about this team of medical billing experts, please visit ancientcitymedicalbilling.com.